Reactivation & Quote Recovery

Turn your old customers and quotes into booked work.

The cheapest job to win is from someone who already knows you. We start real two way text conversations with your past customers and open quotes, and turn the replies into bookings.

No ad spendPaced to your capacitySent from your business

M
Mia, NewcastleLast visit 10 weeks ago

Two ways to use it, depending on your business

For recurring services

Reactivation

If your customers need you every few weeks, months or years, plenty of them are due right now and nobody has asked. Reactivation texts them at the right time and books them back in.

  • Clinics, salons, servicing, cleaning and maintenance
  • Timed to when each customer is due
  • Rebookings land straight in your calendar
For one off jobs

Quote Recovery

Every quote that didn't go ahead was a lead you already paid for. Quote Recovery follows up each one, finds out where they're at, and hands the keen ones back to your team.

  • Renovations, solar, professional services, events and more
  • Follows up quotes from weeks or months ago
  • Warm hand over with the full conversation

How it works

It's a conversation, not a blast. Each customer gets a short exchange that responds to what they actually say.

  1. We load your list

    Past customers or open quotes, straight from your software. Messy is fine. We clean it up.

  2. Conversations start in batches

    We release them at a pace your team can actually service, so you're never buried in callbacks.

  3. Replies become work

    Yeses get booked or handed to you. Not nows get a reminder later. Opt outs are removed for good.

  4. You see what it booked

    A monthly report on who replied, what got booked and what it was worth.

Reactivation questions

Won't my customers find it annoying?

Each message is short, personal and from your business name, about something they actually bought or asked about. Anyone who isn't interested can opt out with one reply, and they're never messaged again.

Is it allowed under the Spam Act?

We set every campaign up with the Spam Act in mind: your business is identified, every message has an opt out, and we go through consent for your list with you before anything sends.

My customer list is a mess. Does that matter?

No. Cleaning and sorting the list is part of the build.

What if more people say yes than we can handle?

That's why conversations go out in batches. We set the pace to your team's capacity and adjust it as you go.

Included, every time

Done for you buildClean List CheckYour voice, your sign offHot handoverPaced to your capacityMonthly results report

Month to month, 30 days' noticeNothing goes live until you approve itLive in 2 to 4 weeks

What each one means

Find out what your list is worth.

Book a 30 minute discovery call. We look at your enquiries, your customer list and your software, then show you exactly where Covaro AI would find work. We aim for every system to pay for itself inside eight weeks, and we'll tell you on the call if your numbers get there.

We only take on a few new builds each month so every system is built properly.